We now have an online module available to all our registered patients allowing you to book and cancel appointments and order repeat prescription items online.
Read the instructions below first, then, once you have been issued with a user ID and PIN click here to access the modules.
Registering for the Online
The registration is simple – but for security we will need you to come into the Practice with some proof of ID before we give you a PIN and access ID. Acceptable ID is a photo driving licence or a passport. Access is for patients over the age of 16.
Online access not only saves time and money for the surgery, but also allows reception staff to focus on other key areas and provide a better service to patients.
You can download the and complete the form and bring this with you.
Abuse of the Online System
Abuse of the system includes, but is not exclusive to the following:
- Sending needless or abusive messages to the Practice
- Repeatedly booking and cancelling appointments
- Repeatedly booking appointments over a short period of time
- Booking appointments and not attending them
- Any offensive or abusive messages through the service
- Requesting prescriptions that you do not need.
Proxy access
If you are the parent of any children under the age of 12 you will need to fill in a ‘proxy’ access form to view their details. You can also grant access to a carer if you wish.
Security
We take the security of your information very seriously. Our clinical systems provider ensures that the information you provide when using the online services portal is protected. All communications with the web site are encrypted, using the same high security that major banks use for their internet transactions (128 bit SSL). Only you can see the personal information you enter.
Using the most up-to-date version of your web browser also improves security of information. Remember to close the browser after use, especially if someone else could access your computer.