On the day appointments
Our on the day GP and ANP appointments become available at 8.30am each morning Monday to Friday. To make an appointment please call the Practice on 01273 307555, book online or come into our Reception
Pre-bookable appointments
We offer pre-bookable GP appointments 2 weeks in advance which can be booked via our Reception Team or your online services (see below). Practice Nurse appointments can be booked 4 weeks in advance. A number of the Nurse appointments are also available to book online, however please check you are booking the correct clinical appointment.
Remote appointments
Brighton and Hove Federation provide GP and Nurse appointments in the evenings and weekends – Appointments vary, please speak to a Receptionist.
Urgent medical assistance out of hours
For urgent medical help between the hours of 8.00-8.30am, 18:00 – 18:30 which cannot wait for the Practice to re-open please call 0300 5555 252.
For medical assistance during Practice closures after 18:30 which cannot wait for the Practice to re-open please call 111.
Other services
If you have an urgent condition, please consider using the NHS 111 service, or if a medical emergency 999 or A&E
If your condition is less urgent, you may find helpful information on our website about our referral services and support regarding self-management and self-referrals. Please also consider using local services including:
- GP Walk-In Centre at Brighton Station Health Centre, Queens Road, Brighton
- Your local pharmacy services
- Urgent Treatment Centre at Victoria Hospital, Nevill Road, Lewes who provide assessment and treatment for minor injuries or illnesses that are urgent but not life threatening
- Brighton and Hove Sexual Health Clinics telephone number 01273 523388
- Community midwives telephone 01273 664794
- Urgent Mental Health Support telephone the Rapid Response Service on 0300 304 0079 24hrs a day or call the Samaritans on 116 123
You can book appointment or request repeat prescriptions via our online service. Simply log in and select an option.
Prescriptions are processed in the order they are requested. To allow time for necessary checks to be made we need 3 full working days (72hours) to issue prescriptions (please note this does NOT include the time for the pharmacy to dispense your items). We suggest you aim for a period of 1 week between putting in your request and collecting your medication, so please order when you have 7-10 days’ supply left.
NHS App
Owned and run by the NHS, the NHS App is a simple and secure way to access a range of NHS services on your smartphone or tablet — including prescriptions and appointments.
Can another Healthcare Professional help?
Do you need to see the GP?
Sometimes the GP is not the most appropriate Healthcare Professional to deal with your ailment. Please see the information on see a Doctor or Healthcare Professional, which might help you decide whether a GP appointment is truly necessary or whether it might be better for you to see a Pharmacist, Optician, Dentist or other Healthcare Professional. You can even self-refer for some services without seeing your GP.
For real life-threatening emergencies such as those below – RING 999
- Chest pain (suspected heart attack)
- Suspected stroke
- Suspected meningitis
- Anaphylactic shock (severe allergy)
- Heavy bleeding or deep lacerations
- Fluctuating levels of consciousness or completely unconscious
- Difficulty breathing or stopped breathing with a change in colour
- New seizure, fit or uncontrollable shaking
For immediately serious conditions such as the following, GO TO Emergency Department (A&E) IMMEDIATELY
- A fever and lethargic (drowsy) child
- A feverish and floppy (unresponsive) infant
- Difficulty breathing
- Sudden, severe abdominal pain
- Accidental or intentional overdose of medication
- Trauma (including falls) and possible broken bones or road traffic accident
Appointments at the Practice
Blood Tests
You can book blood tests online, telephoning us or calling in at our reception. Blood test appointments can be made up to 4 weeks in advance. We hold blood test clinics on Wednesday and Thursday mornings.
Remote Federation
Remote Federation extended hours appointments (previously HERE)
If you are a patient in Brighton and Hove, you can now request an appointment between 6:30-8pm on weekdays, 9am-5pm on Saturdays and 9am-4pm on Sundays, by contacting your Surgery in the usual way. These include remote (telephone) and face-to-face appointments with GPs, Nurses, Pharmacists and Healthcare Assistants. Please note that face-to-face appointments may be held at a different location to your usual Surgery(location will be confirmed when appointment is booked).
Cancellation or amendments to extended hours appointments must be made via The Federation or Woodingdean Medical Centre.
Cancellation line: 01273003330
Cancelling & Rescheduling Appointments
If you cannot attend your given appointment please call 01273 307555 or access your online services to cancel or reschedule. On average 40 people a month fail to turn up for their appointments without informing us. Please think of others when you can no longer attend or need a scheduled appointment.
Telephone consultations
Our preference as a Practice is to see patients face to face, exceptions being potentially infectious diseases where an initial telephone appointment will be booked for you to speak to a Doctor or ANP . Some matters, such as reviewing on-going problems, discussing repeat prescriptions and renewing medical certificates, can be dealt with on the telephone.
If you wish to speak to a GP, ANP or Practice Nurse on the telephone, please explain this to the Receptionist. You will be asked to provide some details so that the clinician can prioritise their response.
Please ensure that you are by the telephone at the arranged time as the Clinician will only call you back once. If you are expecting a call on your mobile, please ensure it is switched on and you have a signal.
Additional information
If you have a suspected infectious disease
Anyone with symptoms that may be infectious is advised to stay at home and phone the Practice in the first instance rather than coming in. This avoids unnecessary contact with vulnerable patients and reduces the risk of spreading the illness. Please inform the Receptionist when you call
Giving Consent for Treatment
You have the right to accept or refuse treatment that is offered to you, and not to be given any physical examination or treatment unless you have given valid consent. If you do not have the capacity to do so, consent must be obtained from a person legally able to act on your behalf, or the treatment must be in your best interests.
Your valid consent (agreement to the course of action) is needed for the treatment that’s offered to you before any physical examinations or treatment can be given. If you haven’t given your consent, you can accept or refuse treatment that’s offered to you.
It’s important to be involved in decisions about your treatment and to be given information to help you choose the right treatment. When making treatment choices, you’ll often discuss the options with your doctor or another healthcare professional.
Self Check-in for Appointments
We now have a screen available on the Reception desk to enable patients to check-in for their appointments. This is very quick and easy to use. If you would like assistance, please ask a member of the reception team.
Use of the self check-in means that you no longer need to stand in a queue or wait for a Receptionist when we are busy.
Give it a try! – The self check in is a simple 3 step process – you only need to enter:
Your month of your birth (i.e. March)
The date of your birth (i.e. 16th)
The first letter of your surname (i.e. A)